Complaints policy

Raise a concern by email at info@mattressremovalmanteca.com so it can be recorded and directed to the responsible operator.

What to include

Provide your name, preferred contact details, service address, appointment date if applicable, and a clear account of what happened.

No response-time commitment has been verified. Ask for the next step and a reference for your complaint.

Mention the mattress size, item count, stairs or elevator, and where the truck can park. Those details make the first conversation more useful.