Before the appointment
Ask who will arrive, how the crew will identify themselves, and which contact method will be used for arrival updates.
The owner has not supplied names, headshots, roles, or biographies for publication. This page explains how to verify who is arriving without inventing staff.
Ask who will arrive, how the crew will identify themselves, and which contact method will be used for arrival updates.
Confirm the agreed item list and route before removal begins. Generated site photos show service scenarios; they do not identify actual employees.
Mention the mattress size, item count, stairs or elevator, and where the truck can park. Those details make the first conversation more useful.